Microsoft Investigates Teams, Outlook Outages As Thousands Of Users Report Outages


Jan. 25 (Reuters) – Microsoft (MSFT.O) said Wednesday it was investigating a networking issue affecting several services, including Teams and Outlook.

Microsoft did not disclose the number of users affected by the outage, but data from outage tracking website DownDetector showed more than 3,900 in India and 900 in Japan. Reports of outages also surged in Australia, the United Kingdom and the United Arab Emirates.

The Downdetector site tracks outages by collecting status reports from sources, including user-submitted errors on the platform.

“We have identified a potential networking issue and are reviewing telemetry to determine next troubleshooting steps,” Microsoft said on Twitter.

Microsoft’s cloud unit Azure Tweet You talked about networking issues and said some users were having issues with the platform.

During the outage, most users were unable to exchange messages, join calls, or use all features of the Teams application. Many users took to Twitter to share updates on the outage, with #MicrosoftTeams trending as a hashtag on social media sites.

Used by over 280 million people worldwide, Microsoft Teams forms an integral part of daily work for businesses and schools that use the service to make calls, schedule meetings, and organize their workflows.

According to the company’s status page, other services affected include Microsoft Exchange Online, SharePoint Online, and OneDrive for Business.

Akriti Sharma Report from Bengaluru; Edited by Sherry Jacob-Phillips, Subhranshu Sahu and Louise Heavens

Our Standard: The Thomson Reuters Trust Principle.


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